Our U.S - based Client is seeking for
Operations Manager
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Operations Manager

An Operations Manager oversees the daily operations of a business or organization, ensuring efficiency, productivity, and adherence to policies and procedures. They manage staff, resources, and processes to achieve operational objectives and meet customer needs.

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Responsibilities
  • Develop and implement operational policies, procedures, and workflows.
  • Monitor and optimize operational processes to improve efficiency and quality.
  • Manage team performance and productivity, providing coaching and feedback as needed.
  • Handle client inquiries, escalations, and complaints, resolving issues promptly.
  • Collaborate with HR to recruit, onboard, and train new team members.
  • Monitor budget and expenses, identifying cost-saving opportunities.
  • Maintain relationships with vendors, suppliers, and partners.
  • Stay updated on industry trends and best practices in operations management
Capabilities
  • Strong leadership and interpersonal skills.
  • Analytical mindset with a focus on process improvement.
  • Ability to multitask and prioritize tasks effectively.
  • Excellent problem-solving and decision-making abilities.
  • Attention to detail and accuracy.
  • Flexibility and adaptability to handle changing priorities.

Excited to begin your work-from-home career 
with a U.S.-based client?